1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data are here all data, with which you can be personally identified with.
1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Kaweh Khoshknabi, Hernalser Hauptstraße 191a/8, 1170 Vienna, Austria, Tel.: +43660 670 96 21, E-mail: office@axom-software.com. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with decides on the purposes and means of the processing of personal data by others.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the responsible person). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
If you only use our website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you call up our website, we collect the following data, which is technically necessary for us to display the website to you:
Processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our users to partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent such as Browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website). If cookies implemented by us personal data are also processed, the processing takes place in accordance with Art. 6 Para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the The best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
We may work with advertising partners to help us make our website more interesting to you. For this purpose, cookies from partner companies are also stored on your hard drive (cookies from third parties) when you visit our website. If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the browser under the following links:
Please note that if cookies are not accepted, the functionality of our website may be restricted.
Within the scope of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form, is apparent from the respective contact form. These data are used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration stored and used. Legal basis for the processing of the data is our legitimate interest in the Reply to your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be processed after conclusion of the contract. This is the case if it can be inferred from the circumstances that the facts in question have been conclusively clarified and if there are no legal storage obligations to the contrary.
5.1 Subscription to our e-mail newsletter
If you subscribe to our e-mail newsletter,we will regularly send you information about our offers. The mandatory information for the sending of the newsletter is solely your E-mail address. The indication of further possibly data is voluntary and is used to be able to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you the newsletter will then send an e-mail newsletter if you have expressly confirmed to us that you consent to the sending of newsletters. We will then send you a confirmation e-mail with which you will be asked by clicking on of a corresponding link to confirm that you want to keep newsletters in the future.
By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a DSGVO. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to track any possible misuse of your e-mail address at a later point in time. The data collected by us when you register for the newsletter will be used exclusively for the purposes of advertising in the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After you have unsubscribed, your e-mail address will be immediately deleted from our newsletter distribution list unless you have expressly consented to the further use of your data or unless we reserve the right to make further use of data which is permitted by law and about which we inform you in this declaration.
5.2 Sending the e-mail newsletter to existing customers
If you have provided us with your e-mail address when using our offers or services, we reserve the right to send you information on similar offers or services from our database by e-mail on a regular basis. According to § 7 Abs. 3 UWG, we do not have to obtain your separate consent for this. Data processing in this respect takes place solely on the basis of our justified interest in personalised direct advertising pursuant to Art. 6 Para. 1 lit. f DSGVO. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning. For this you only incur transmission costs according to the basic tariffs. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued immediately.
5.3 Newsletter dispatch via MailChimp
Our e-mail newsletter is sent via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (
http://www.mailchimp.com/), to whom we forward the data you provided when you subscribed to our newsletter. This disclosure takes place in accordance with Art. 6 Para. 1 lit. f DSGVO and serves our legitimate interest in the use of your data.
an effective, secure and user-friendly newsletter system. Please note that your data is usually transferred to a MailChimp server in the USA and stored there.
MailChimp uses this information for the dispatch and statistical evaluation of the newsletter on our behalf. For evaluation purposes, the e-mails sent contain so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. This enables us to determine whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). The data is collected exclusively under a pseudonym and is not linked to your other personal data, a direct personal reference is excluded. This data is used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
In addition, MailChimp can use this data in accordance with Art. 6 Para. 1 lit. f DSGVO itself on the basis of its own legitimate interest in the demand-oriented design and optimisation of the service as well as for market research purposes in order to determine, for example, from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.
In order to protect your data in the USA, we have concluded a data processing agreement with MailChimp based on the standard contractual clauses of the European Commission to enable the transfer of your personal data to MailChimp. This data processing agreement can be viewed at the following Internet address if you are interested: http://mailchimp.com/legal/forms/data-processing-agreement/.
5.4 Advertising by letter post
On the basis of our justified interest in personalised direct advertising, we reserve the right to change your first and last name, your postal address and - insofar as we have provided this additional information within the framework of the contractual relationship have received from you - to store your title, academic degree, year of birth and your professional, branch or business name in accordance with Art. 6 para. 1 lit. f DSGVO and for sending interesting offers and to use information about our products by letter post.
You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the person responsible.
6.1 Our services are particularly concerned with automatic data processing and information technology.
If you request our services or information, we will use this information to contact you.
The contact information provided for this purpose is:
The legal basis for the passing on of the data is here Art. 6 Abs. 1 lit. b GDPR.
We use your e-mail address as a one-time reminder of the submission of an evaluation of our services for the evaluation system we use, provided that you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 lit. a GDPR.
You can revoke your consent at any time by sending a message to the person responsible for data processing.
8.1 Crisp
This website uses technology from Crisp IM SARL, 149 rue Pierre Sémard, 29200 Brest, France, (www.crisp.chat) to collect and store anonymised data for the purpose of web analysis and to operate the live chat system to answer live support queries. This anonymous data can be used to create user profiles under a pseudonym. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. The cookies enable the recognition of the Internet browser.
Insofar as the information collected in this way is personally identifiable, it is processed in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in effective customer service and statistical analysis of user behaviour for optimisation purposes.
The data collected with the Crisp technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the express consent of the person concerned. In order to avoid the storage of crisp cookies, you can set your Internet browser so that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. However, switching off all cookies can lead to the fact that some functions on our website can no longer be executed.
You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future by sending us your objection informally by e-mail to the e-mail address stated in the imprint.
9.1 Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
Because IP anonymization is enabled on this website, your IP address will be previously truncated by Google within member states of the European Union or other signatory states to the Agreement on the European Economic Area and thereby rendered anonymous. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en .
As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from capturing data from this website in the future (the opt-out works only in the browser and only for this domain). An opt-out cookie is stored on your device. If you delete your cookies in this browser, you must click the link again.
10.1 The applicable data protection law grants you comprehensive rights of data subjects (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data.
10.2 Right of objection
If we process your personal data within the scope of an interest consideration on the basis of a predominantly justified interest, you have the right at any time to object to this processing with effect for the future for reasons arising from your particular situation. If you make use of your right of objection, we will stop processing the data concerned. However, we reserve the right to further process the data if we can prove that there are compelling reasons for the processing which are worthy of protection and which outweigh your interests, fundamental rights and fundamental freedoms, or if the processing serves the assertion, exercise or defence of legal claims.
If your personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You may object as described above. If you make use of your right of objection, we will stop processing the data concerned for direct marketing purposes.
The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After this period has expired, the corresponding data will be routinely deleted if they are no longer required for the fulfilment or initiation of the contract and/or if we do not continue to have a justified interest in further storage.
